PowerExchange for Siebel User Guide for PowerCenter

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Troubleshooting Configuration

The Designer fails to open the Import from Siebel wizard.

The Designer cannot create Java Virtual Machine (JVM) on the PowerCenter Client machine if the PowerCenter Client machine does not have enough allocated memory. When this occurs, the SiebelEIMClientLogC.log file displays the following error:

Unable to create JVM

Verify that the PowerCenter Client machine has at least 64 MB of allocated memory for JVM. If you increase the allocated memory and get the same error, set the allocated memory to a higher value.

Complete the following steps to configure the allocated memory on the PowerCenter Client machine:

Create the JVMOptions.ini file in the following directory:

<Informatica installation directory>\clients\PowerCenterClient\client\bin

Enter the Xmx property in the

JVMOptions.ini

file and set it to 64, 128, 256, or 512 MB.

For example, you can enter:

Xmx=64

The Xmx property sets the maximum allocated memory. If you get the same error after configuring the property, set it to a higher value.

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PowerExchange for Siebel User Guide for PowerCenter

PowerExchange for Siebel User Guide for PowerCenter

Troubleshooting Configuration

Troubleshooting Configuration